Privacy Policy

This Privacy Policy explains how MIRAGH LLC (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit or make a purchase from www.miragh.com (the “Site”).

By using our Site, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

When you visit our Site, we may automatically collect certain information about your device and browsing activity, including your IP address, browser type, device information, time zone, cookies, pages viewed, referring websites, and information about how you interact with the Site.

When you place or attempt to place an order, we may collect information necessary to process and fulfill your purchase, including:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and purchase information
  • Payment-related information necessary to process your transaction

We do not intentionally store complete payment card numbers or card security codes when payment information is processed directly by third-party payment providers.

How We Use Your Personal Information

We may use your personal information to:

  • Process and fulfill your orders;
  • Process payments and issue refunds;
  • Arrange shipping and delivery;
  • Send order confirmations and shipping updates;
  • Provide customer service and respond to inquiries;
  • Maintain and improve our Site and services;
  • Detect and prevent fraud, unauthorized transactions, or security issues;
  • Analyze website traffic and customer interactions;
  • Comply with applicable laws and legal requirements; and
  • Send promotional or marketing communications where permitted by law and consistent with your preferences.

Payment Processing

Payment transactions are processed through third-party payment service providers, which may include Stripe and other providers available on our Site.

These providers may collect and process payment-related information to authorize transactions, prevent fraud, maintain payment security, process refunds, and complete other payment-related services.

Payment information handled by these providers is subject to their applicable privacy policies and terms.

Cookies and Analytics

We use cookies and similar technologies to help operate the Site, remember preferences, maintain shopping sessions, analyze website traffic, and improve website performance and user experience.

We may use third-party analytics services, such as Google Analytics, to understand how visitors use our Site and to help us improve our website and services.

You may adjust your browser settings to accept, refuse, or delete cookies. Disabling certain cookies may affect some Site functionality.

Sharing Your Personal Information

We may share personal information with trusted service providers that help us operate our business and provide services to you. These may include:

  • Payment processors;
  • Shipping and delivery providers;
  • Website hosting and technology providers;
  • Analytics providers;
  • Customer service providers; and
  • Fraud prevention and security providers.

We may also disclose personal information when reasonably necessary to comply with applicable laws, legal processes, or lawful requests, or to protect the rights, property, safety, or security of MIRAGH LLC, our customers, or others.

We do not sell your personal information for monetary consideration.

Marketing Communications

Where permitted by applicable law, we may use your contact information to send promotional emails about our products, services, or offers.

You may opt out of marketing communications at any time by using the unsubscribe link included in our marketing emails or by contacting us at support@miragh.com.

Even if you opt out of promotional communications, we may continue to send necessary transactional communications, such as order confirmations, shipping notifications, refund information, or customer service responses.

Data Retention

We retain personal information for as long as reasonably necessary to process orders, provide customer service, maintain business and transaction records, prevent fraud, resolve disputes, and comply with applicable legal, tax, accounting, and regulatory requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

Data Security

We use reasonable technical, administrative, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request correction of inaccurate information;
  • Request access to personal information we hold about you;
  • Request deletion of certain information;
  • Request information about how your information is used;
  • Opt out of certain marketing communications; and
  • Exercise other rights provided by applicable privacy laws.

To make a privacy-related request, please contact us at support@miragh.com. We may take reasonable steps to verify your identity before completing certain requests.

Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

Third-Party Websites

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of those websites before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable laws.

Any updates will be posted on this page.

Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have a privacy-related concern, please contact us:

MIRAGH LLC
Website : www.miragh.com
Email : support@miragh.com